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PRIVACY POLICY


Last updated: 2026

At Glarado, we value the privacy and security of your personal data. This Privacy Policy has been prepared to explain the purposes for which personal data collected within the scope of services offered through  www.glarado.com ("Site") is processed, how it is protected, and your rights.

1. Personal Data Collected

During your use of the services offered through the Site, the following personal data may be collected:

  • First name, last name

  • Email address

  • Phone number

  • Delivery and billing address

  • Payment and order information (card details are not stored by us)

  • IP address, device information, cookie data

  • Site usage and transaction history

2. Method of Personal Data Collection

Your personal data is collected through automatic or non-automatic methods by:

  • Creating a membership on the Site,

  • Placing an order,

  • Filling out contact forms,

  • Newsletter subscription,

  • Cookies and similar technologies

3. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

  • Execution of order processes and product delivery

  • Processing of payments

  • Management of customer relations and support processes

  • Fulfillment of legal obligations

  • Ensuring site security

  • Improving service quality and enhancing user experience

  • Providing campaigns, announcements, and information (if consent is given)

4. Transfer of Personal Data

Your personal data may be transferred to:

  • Shipping and logistics companies,

  • Payment infrastructure providers,

  • Legally authorized public institutions and organizations,

  • Business partners within the scope of legal obligations

in accordance with KVKK (Law on Protection of Personal Data) and with appropriate security measures.

5. Retention Period of Personal Data

Your personal data is stored for the periods stipulated in the relevant legislation or for the period required by the processing purpose; at the end of this period, it is deleted, destroyed, or anonymized.

6. Cookies

Cookies are used on the Site to improve user experience. Cookies can be used for the purposes of:

  • Improving site performance,

  • Remembering your preferences,

  • Creating analyses and statistics

You can manage cookies at any time through your browser settings.

7. Data Security

Glarado takes the necessary technical and administrative security measures to protect your personal data. Appropriate security systems are used against unauthorized access, data loss, or unlawful processing.

8. Rights of the Personal Data Subject

Pursuant to Article 11 of the Law on the Protection of Personal Data No. 6698, you have the right to:

  • Learn whether your personal data is processed,

  • Request information if it has been processed,

  • Learn the purpose of processing and whether it is used in accordance with its purpose,

  • Request correction if it is incomplete or incorrectly processed,

  • Request its deletion or destruction,

  • Request compensation for damages if processing is unlawful

9. Contact

For all your requests and questions regarding your personal data, you can contact us through the following channels:

Email:  destek@glarado.com

Glarado reserves the right to make changes to this Privacy Policy at any time. Updates come into effect on the date they are published on the Site.